Last Updated 3 minutes ago: Virgin Media offers mobile phone, television, broadband internet and Virgin Derry service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Virgin Media in Derry, Northern Ireland Comments
Problems detected at Virgin Media. Are you also affected? Leave a message in the comments.
The most recent outage reports and issues originated from DerryGortnessy and Eglinton. The very same department who had promised to get back to me today. VM customer service is atrocious.
Have had constant problems with it since sign up. I must express my dissatisfaction with VM customer service.
Virgin Media Outage Map Near Derry, Northern Ireland
This evening I spent 46 mins waiting to speak to an agent only to have my call terminated with no explanation. Mobile coverage is poor. If you have Virgin Derry issue VM customer service is diabolical. Still on hold.
Shocking customer service. Reference my Vurgin signal I have eventually been referred to the Technical Team several weeks after the initial fault was reported. This gives me little confidence in Virgin Media customer care.
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My other point regarding the unavailability of Premiere Sport on the VM app has yet to be addressed. However I have explained that the fault is not with my phone as we have another phone and it has identical issues. I have a couple of issues.
S team including a new sim. Which is several weeks after I reported the issue and after numerous calls to Customer Services.
I swear no one who works for you knows what they are doing. Nobody answers your online chat thing.
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❶Full Outage Map. If you have an issue VM customer service is diabolical.
Are you also affected? Create your own newsfeed. She added that sponsorship from Virgin Media Business was a tremendous boost for the Council and a great endorsement for Enterprise Week. News images provided by Press Association and Photocall Ireland unless otherwise stated. Nobody Derey your online chat thing. The cracking comedy returns to our screens on Channel 4 Virgin TV at 9. Not happy.
This evening I spent 46 mins waiting to speak to an agent only to have my call terminated with no explanation.
Photograph: Brian McEvoy.
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